License
Rootwork Infotech LLC ("Rootwork") permits customers to use each software application per the pricing and terms for the software in the Atlassian Marketplace. Rootwork retains all other rights to the software, which is copyrighted intellectual property of Rootwork.
Free Applications
Rootwork may make some applications available in the Atlassian Marketplace without charging any fees. These applications are provided "as is" and come with no warranty, express or implied, including any warranty of merchantability or fitness for any particular purpose. Rootwork may provide support for free applications, but we are no obligation to do so.
Paid Applications
Support
Rootwork provides support for licensed customers of paid applications via Jira Service Desk, with next-business-day response.
Warranty
Rootwork warrants only that the application will perform as described in the description on the Atlassian Marketplace.
Limitation of Liability
In the event of a defect or failure of the software, Rootwork's maximum liability shall be limited to the total amount paid for the software subscription during the time in which the defect or failure occurred.